Social Messaging & Voice Assistant Integration
Customer Engagement
Our Capabilities.
Social Messaging & Mobile Wallets
Voice Assistants & Chatbots
AI Supporting Human Agents
Social Messaging & Mobile Wallets
Social Media Messaging is the preferred tool for connecting and engaging with audiences and is increasingly where they want to engage with your brand.
Mobile Wallets such as Apple Wallet and Google Pay enable one-to-one connections with customers even when they are not on your site or utilizing social media platforms.
Reintivity can effectively enable these engagement channels into your customer communication plan.
Voice Assistants & Chatbots
Customers can easily interact with brands using voice assistants like Alexa and Google Assistant wherever voice assistants are available.
Chatbots help you offer Always-On Customer Support and reduce the demands on human agents within the contact center.
AI Supporting Human Agents
Configure software bots to assist human agents by providing suggested responses based on frequently asked questions, underlying knowledge and access to data from throughout the organization.
This technology aids in improving the consistency and quality of those talks while also shortening their length and accompanying costs.
Thoughts & Insights
Two small Microsoft Teams updates that make chat less frustrating
Two Teams fixes are finally here: choose what Enter does and forward multiple messages at once. Small changes, less daily friction, better chat flow when…
The First Hour After a Cyber Incident: A Break-Glass Checklist
When an incident hits, confusion spreads fast. A short first-hour checklist helps your team contain damage, communicate clearly, and recover safely…
Is “technical debt” slowing your business growth?
If IT feels slow, fragile, or harder to manage, technical debt may be the reason. With Windows 10 support ended, it’s time to reduce risk by…
World Class Web Presence
Invest in growing your online presence with Reintivity website development, maintenance and optimization services. Our web maintenance services include:
- Software Updates.
- Back ups.
- Online Analytics.
- Service Requests.
- Social Media Marketing.
- Malware scans.
- SEO Research & Analytics.
- Maintenance & Fixes.
- Security & Publishing.
- Managed Web Hosting.
vCIO Services
A Virtual CIO is a distant or virtual entity, such as a contractor or a corporation, that acts as your organization's chief information officer. The Virtual CIO performs the same functions as a traditional CIO. They work with your IT department to develop strategic goals, budget plans, business process analyses, and technological improvements.
Use our technical expertise, provided as a Virtual CIO (vCIO) or Virtual IT Director service, to bring your most ambitious business ideas into action with fewer risks and lower costs.
LET'S GET STARTED