Social Messaging & Voice Assistant Integration
Customer Engagement
Our Capabilities.
Social Messaging & Mobile Wallets
Voice Assistants & Chatbots
AI Supporting Human Agents
Social Messaging & Mobile Wallets
Social Media Messaging is the preferred tool for connecting and engaging with audiences and is increasingly where they want to engage with your brand.
Mobile Wallets such as Apple Wallet and Google Pay enable one-to-one connections with customers even when they are not on your site or utilizing social media platforms.
Reintivity can effectively enable these engagement channels into your customer communication plan.
Voice Assistants & Chatbots
Customers can easily interact with brands using voice assistants like Alexa and Google Assistant wherever voice assistants are available.
Chatbots help you offer Always-On Customer Support and reduce the demands on human agents within the contact center.
AI Supporting Human Agents
Configure software bots to assist human agents by providing suggested responses based on frequently asked questions, underlying knowledge and access to data from throughout the organization.
This technology aids in improving the consistency and quality of those talks while also shortening their length and accompanying costs.
Thoughts & Insights
Is your team actually using AI well? Copilot can show you
Copilot licenses don’t guarantee real adoption. New Benchmarks in Viva Insights reveals who’s using it, where, and how often—so you can coach, not police…
Chicago Nonprofit Cyber Hygiene: Break Bad IT Habits & Reduce Wi-Fi Risk Without Breaking Your Budget
Chicago nonprofits: “free” Wi-Fi and small IT shortcuts can trigger big disruption. Break the bad habits, lock down the basics, and protect your mission…
How to make your team AI-confident
Most employees use AI at work—but many stay quiet, fearing judgment. Build confidence with culture, training, and clear rules so AI becomes a partner…
World Class Web Presence
Invest in growing your online presence with Reintivity website development, maintenance and optimization services. Our web maintenance services include:
- Software Updates.
- Back ups.
- Online Analytics.
- Service Requests.
- Social Media Marketing.
- Malware scans.
- SEO Research & Analytics.
- Maintenance & Fixes.
- Security & Publishing.
- Managed Web Hosting.
vCIO Services
A Virtual CIO is a distant or virtual entity, such as a contractor or a corporation, that acts as your organization's chief information officer. The Virtual CIO performs the same functions as a traditional CIO. They work with your IT department to develop strategic goals, budget plans, business process analyses, and technological improvements.
Use our technical expertise, provided as a Virtual CIO (vCIO) or Virtual IT Director service, to bring your most ambitious business ideas into action with fewer risks and lower costs.
LET'S GET STARTED