If there’s one thing that can derail a busy workday, it’s a messaging app that does not behave the way your brain expects it to.
Microsoft Teams does a lot right. It keeps conversations moving, makes it easy to pull people in, and (most days) stays out of the way.
But Teams has also had a couple of tiny chat habits that felt oddly stubborn. Not “the system is down” problems. More like “why is this still like this?” problems.
Microsoft is addressing two of the biggest ones.
1) You can choose what Enter does
If you have ever hit Enter to start a new line and accidentally sent a half-finished message, you’re not alone. For years, Teams has treated Enter as “send,” with Shift+Enter as the workaround for a line break.
Microsoft is adding a user setting that lets you choose your preference: Enter can either send the message (the default) or start a new line. When you choose “new line,” sending typically moves to Ctrl+Enter (or Cmd+Enter on Mac).
Why this matters: it removes a small but repeated source of mistakes. And it makes long or structured messages easier to write without hovering over the Send button like it’s a trap.
Where to look: once it’s available in your tenant, it should appear in Teams settings under Chats and channels as an option like “When writing a message, press Enter to…”
2) You can forward multiple messages at once
The second fix is about sharing context.
Teams has traditionally made you forward one message at a time. That’s fine if you’re sharing a single update. It’s painful if you’re trying to pass along a short sequence that tells the real story.
Microsoft is rolling out multi-select forwarding. You can select up to five messages from a chat or channel and forward them together as one bundled set, in order.
Why this matters: fewer screenshots, fewer copy/paste mashups, and less “what are we looking at here?” back-and-forth.
How it works (at a high level):
- Hover a message, choose More options, then Forward
- Choose Multiple messages
- Select up to five messages, then send
Small changes, big payoff
Neither of these updates will transform your business on its own. That’s not the point.
The point is friction.
Teams is where a lot of quick decisions happen. It’s where questions get answered, handoffs occur, and small problems get solved before they become tickets. When chat feels clunky, your team slows down in dozens of tiny moments.
These updates remove two common speed bumps:
- Accidental sends when you were trying to format a message
- Extra steps when you need to share a short thread of context
If you do not see these features yet, that can be normal. Microsoft rolls changes out over time across different tenants and release rings.
Need Teams to work the way your business works?
If your Teams experience feels inconsistent across users, or your staff are leaning on workarounds that shouldn’t be necessary, it may be time for a quick Microsoft 365 tune-up.
We can help you tighten settings, standardize user experience, and make sure Teams supports your workflows instead of adding extra steps.
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