Cloud & IT Support Chicago
Own or manage a business in Chicago and don’t have time to deal with IT problems, cloud and software needs? Since 2013 we’ve worked with Chicagoland businesses and start-ups and understand how you have unique challenges and technical support does not have to be one of them! We know that there are 1000s of cloud, data, AI and IT support companies all offering the best solution, but we really believe that we provide a cloud and IT support contract like no other.
Visiting the office
Reintivity’s office at 1449 S Michigan Ave, Ste 101 is a private office. All visits are by appointment only.
Arriving and checking in
- When your meeting is confirmed, we’ll send arrival instructions with your calendar invite.
- Check in with the Private Office receptionist, who will guide you to your meeting location.
Parking and drop-off
- There is paid street parking right outside the building in the South Loop.
- There are also nearby parking garages within a short walk.
- If you’re taking a rideshare or need a quick drop-off, let us know and we’ll share the smoothest arrival approach.
Equipment drop-offs, deliveries, and shipments
To keep handoffs secure and predictable, all drop-offs and deliveries must be pre-scheduled and coordinated with a Reintivity staff member before anything is sent or brought in.
When you coordinate in advance, we’ll confirm:
- who will receive it,
- the best delivery window,
- and any notes needed for the building.
Accessibility and accommodations
If you or a guest needs any accommodations for entry or check-in, tell us when you schedule and we’ll plan accordingly.
Why Outsource?
- You have limited internal resources.
- Cost-effective access to expertise.
- Off-load cloud, software & technology management.
- Cost-effective, fixed monthly costs.
- Clear reporting, insights and forecasting.
- Met Service Levels.
- Allows you to focus on business growth.
- Improves ROI on IT investments.
- Simplified digital transformation.
- Mitigates growing SMB cyber security challenges.
- Prevents costly downtime.
- Better business continuity.
- Peace of Mind.
Already outsourcing? How to switch if you’re not satisfied...
If your current provider is not giving you the right level of service and support, you can’t afford to wait: choose a partner that is flexible, friendly and focused on what your business needs to drive continuous growth.
We will take care of the switching process and provide a dedicated Cloud & IT Service Expert to work with you every step of the way.
While we like to share the newest innovations in cloud, software and technology, we’ll never try to sell you something you don’t need.
The process we follow to get you on board.
01. First Contact
You contact us letting us know what you are looking for by filling our form or calling us.
02. Discussion
We arrange a follow-up call with an engineer to answer any technical questions.
03. Evaluation
We meet at your office to look at your current IT & solution set up to understand your business needs.
The Process
05. Final Step
After the contract is signed, we start your onboarding process!
04. Proposal
We send you a custom contract proposal and call to discuss proposal and answer any questions.
The Process
The process we follow to get you on board.
01. First Contact
You contact us letting us know what you are looking for by filling our form or calling us.
02. Discussion
We arrange a follow-up call with an engineer to answer any technical questions.
03. Evaluation
We meet at your office to look at your current IT & solution set up to understand your business needs.
04. Proposal
We send you a custom contract proposal and call to discuss proposal and answer any questions.
05. Final Step
After the contract is signed, we start your onboarding process!
Our Core Expertise
Our Technology
Thoughts & Resources
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Protect your business from digital fraud
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Stolen Passwords Don’t Have to Mean a Breach
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Stable, Secure, Predictable: How Managed IT Empowered a Growing Nonprofit
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Data Services for Business Intelligence
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Frequently Asked Questions
Is the 1449 S Michigan Ave location open for walk-ins?
No. It’s a private office and visits are by appointment only.
How do I schedule an in-person meeting at Suite 101?
Request a meeting and we’ll confirm a time, attendee list, and send arrival details for the building.
What should I expect for check-in and building access at the Entrenuity Building?
We’ll send step-by-step entry instructions with your calendar invite, including where to go, what door to use, and how to check in with the Private Office receptionist, who will then guide you to your meeting location.
Where should visitors park when meeting at 1449 S Michigan Ave?
There’s paid street parking right outside our building in the South Loop, plus several nearby parking garages within a short walk.
Is the office accessible for guests who need step-free entry or elevator access?
Yes. Let us know what you need and we’ll plan the simplest route in advance.
Can I ship equipment to the Chicago office at 1449 S Michigan Ave?
Yes, but all shipments must be pre-scheduled and coordinated with Reintivity staff before anything is sent. We’ll confirm timing, delivery notes, and who will receive it.
Can I drop off a laptop or network gear at Suite 101 for help?
Possibly, but drop-offs must be pre-scheduled and coordinated with a Reintivity staff member. We’ll confirm the handoff time, what to bring (power supply, notes, access details), and who you’ll meet.
Do you offer secure handoff procedures for sensitive devices or drives?
Yes. Secure handoffs must be pre-scheduled and coordinated with Reintivity staff in advance so we can document the transfer and align on handling expectations before you arrive.
What types of meetings are best done in person at the Michigan Ave office?
Examples: kickoff and discovery sessions, project scoping, security planning, and executive roadmapping when you want decisions made in one sitting.
What should we bring to an on-site discovery meeting?
A quick list of pain points, key apps and vendors, who owns what internally, and any “this cannot break” workflows (billing, scheduling, intake, claims, etc.).
Can we combine an in-person meeting with an on-site visit to our office the same day?
Often, yes. If you want both, we’ll plan the schedule so travel and stakeholder availability are realistic.
Providing Software Technology Services and Support for Chicago, IL and surrounding areas of Illinois including:
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Let's get started