Thinking About Switching IT Support? Run This 6-Question Leader Check

Most IT breakups aren’t urgent. They’re uncomfortable. So you stay. Until confidence cracks.

Run this 6-question leader check:

1. What does your provider own vs not?
2. Who does what in the first hour of an incident?
3. Security explained in plain English?
4. Recurring issues solved or reset?
5. Roadmap or endless tickets?
6. Can you ask basic questions without attitude?

If answers are fuzzy, you’re not unsafe. You’re unverified. Want a second opinion?